Privacy policy

We at Henri Properties are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information you share with us.

This policy describes how we process personal data (data about an individual who is identifiable by or in relation to such data) of all users of our platform or services, including buyers, renters, owners, and website visitors.

We collect the below data about you when you access our platform or services

  • Personal Details: This includes your name and contact information (like addresses, e-mail addresses and phone number).
  • Property Details: This includes the details of the property such as the nature the of the property (like commercial, residential, etc), location details, property profile (like area, dimensions, road connectivity), photographs of your property (if any), pricing details, and details of the amenities.
  • Identification Documents: This includes any information that helps us identify and verify you (such as Aadhaar, voter ID, driver’s license, PAN, passport, etc) or your property (such as utility bills, sales deed, property registration documents, property tax documents, etc).
  • Payment Information: We use third-party payment service providers to process your payments. You will be redirected to a third-party interface, which will collect the required information from you to process the payment transaction. The payment transaction will also be governed by the policies of such third-party service providers, including their privacy policy. We may receive certain transaction details from third-party payment service providers. However, we do not store and do not have access to your financial information, such as your bank account numbers, credit/debit card numbers, or UPI handle.
  • Communications Details: This includes records of your calls, emails, messages or communications in other forms related to any feedback, comments, queries, issue reports, customer support, or other communications that you send to us, among other things.
  • Any other information that you provide to us with your permissions, consents, or preferences. 

 

Also, we use cookies or other similar technologies (like web beacons, log files, etc.) to recognise your device, remember you, and support the continuity of your experience. Cookies are files that are downloaded to your device when you access our website or web apps.

Questions, concerns, or complaints related to the processing of your personal data may be made to the Grievance team. In case of any grievances, please contact:

8438622886 / support@henriproperties.com